Testimonials

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  • Carrie (Monday, April 11 16 11:47 am BST)

    I was very impressed with Joe and Mark, very professional and tidy. Joe could show some of the other companies the right way to run a company. Two of the people I emailed didn't even have the
    courtesy to reply, not even to say they were too busy and, they were on the recommended list! Your company emailed me straight away and Joe came out the next day to price the job which was a very
    fair price. If I know anyone looking, I shall point them in your direction. I am a very happy and (now) warm bunny. Many thanks

  • Lyndon (Wednesday, February 10 16 12:30 pm GMT)

    Hi Joe,

    Thank you very much Joe for you quick and professional service.
    It’s nice to have someone that is reliable and with a friendly manner.
    Nice one mate.
    Lyndon and Jean, Risca

“Excellent service from start to finish.....Admin staff are fab and bent over backwards to accommodate my very specific needs and requirements......Front line staff are fab, punctual,clean,friendly and very knowledgeable. The price quoted was very fair and a lot cheaper than I anticipated.....All in all, I would recommend these guys to everyone, and would use them again in a heartbeat.
Many thanks to all of the ElementGas team :)
~ Sandra, Cardiff

“Have called out these guys on a few occasions to look at boiler, on one occasion it was a very small fault that was very easily rectified - they didn't charge us a penny, and also informed us how to solve the fault if it happened again in future. Will definitely be using them again!” ~ Eleanor, Caerphilly

“Honest, reliable, conscientious and tidy and embraces the latest technology.
Joe fitted a new system and is very conscious of doing a good job...no plastic pipes or push fit connectors :-)
His price was the most competitive and he used the best products and materials.
The system works perfectly.
He encouraged us to have a Nest "smart" thermostat which is a revelation...fun to use and can be used in conjunction with other smart devices such as home security and wireless lighting, allowing control of heating, lights and cameras via a mobile phone as well as from the thermostat itself. I would happily recommend him.”
~ Marcus, Caerphilly

“The plumber that installed my bathroom did a great job and was a pleasure to have working in my home, clean and professional. Recommended!” ~ Mark, Caerphilly

“Honest and with reasonable charges - an excellent service from someone who would not rip you off” ~ Jane, Caerphilly

"Had Nest Learning Thermostat fitted. Great install, professional and detailed"~ Chris, Newport

 

"The plumber that installed my bathroom did a great job and was a pleasure to have working in my home, clean and professional. Recommended!" ~ Mark, Cardiff

 

"Honest and with reasonable charges - an excellent service from someone who would not rip you off" ~ Jane, Caerphilly

 

"Had a complete gas supply and boiler installed. Very happy with the service and price, very friendly and helpful. Would definitely recommend!"~ Kylie, Caerphilly

 

"Excellent plumber, reasonably priced. Arrived on time, cleaned up after him. I would thoroughly recommend"~ Sharon, Caerphilly

 

"After a few quotes for a new boiler, we came across Element Gas. A man called Joe came out to give us a quote and we decided to go with this company. He was so pleasant and helpful, very knowledgeable and informative, nothing was too much trouble. Very pleased"~ Scarlet, Cardiff

 

"Fitted underfloor heating and was excellent. Very professional & polite, would recommend"~ Richard, Caerphilly

 

"Thank you very much Joe. I highly recommend Element Gas LTD" ~ Belinda, Caerphilly

 

"Excellent job, new rad fitted. No mess, no hassle. Thank you would recommend!" ~ Tina, Cwmbran

 

"We had a new boiler fitted by Joe (and his assisstant Rebekah) from Element Gas and I would well recommend this company. Nice clean job and took time to explain the remote control. Which alot of plumbers don't do. Cheers Joe. Great job" ~ Andrew, Caerphilly

 

"Called on Sunday morning and our boiler was looked within hours. Problem identified, a new part was ordered first thing Monday morning as promised, and fitted on the Tuesday afternoon! No payment required until the job was done. Excellent communication (texts and calls) and on time for both visits, which from experience is rare! Always a gamble who you call, wondering if you can trust someone, but will definately use Element Gas again (though hopefully not too soon, I want our boiler to hold out a while longer yet!)" ~ Ruth, Caerphilly

 

"Converted my coal central heating system to a gas combi boiler, excellent advice prior and throughout installation. Clean and efficient worker (very neat pipework). Would highly recommend" ~ Julie, Caerphilly

 

"Top bloke, came out looked at the problem, gave me the solution along with price. Fixed it there and then, that simple" ~ Paul, Newport

 

"Turned up at the agreed time and kept me well informed at each stage of work" ~ Carol, Cardiff

 

"Friendly, enthusiastic and knowledgeable. My problem was done in less than 24 hours. Would definitley recommend" ~ Jean, Cardiff

 

"Quick response in evening and kept me informed of snags and progress" ~ Jim, Cardiff

 

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