Please enter the code
* Required fields
  • Rob (Monday, February 17 20 09:51 am GMT)

    It's nice to find a service that exceeds any expectation you had. After having a boiler fitted incorrectly by another company that could have resulted in carbon monoxide poisoning for the whole family, and having had the same defective boiler 'serviced' by other gas technicians over several years after installation (who did not observe a fault) I was amazed and horrified
    when Element Gas found a potentially lethal fault (a large washer in the flue - which the installer failed to install) with the highest reading of carbon monoxide they had ever seen. Element Gas were meticulous, friendly and totally
    professional and made sure it was rectified and made safe immediately. When something like this happens where your trust in so called professionals had been broken several times it is so reassuring when someone comes along and puts your trust totally back on track. We would not employ any other company to service our boiler!

  • Sue (Friday, January 17 20 09:43 am GMT)

    Thoroughly recommend.
    So refreshing to have a plumber who is reliable, professional ,honest & just gets on with the job. Not forgetting his fab secretary Rebekah,who makes everything run smoothly from point of contact.

  • Darren Bethell (Friday, December 06 19 02:04 pm GMT)

    The guys called to service our boiler today, on time, no phone calls making excuses, that goes a long way with us. Excellent job and real sound advice. The only company we will use from now
    Many thanks again

  • Victor (Tuesday, December 11 18 02:23 pm GMT)

    Very fast response, boiler replaced at lightening speed, clean workers and pleasant people. I will use their services again. 5*

  • Marilyn Noble (Thursday, November 08 18 10:33 am GMT)

    Element Gas came to me from a recommendation which proved to be totally justified.
    They are efficient, friendly and reliable. A rare thing nowadays.

  • John Bennett (Monday, November 05 18 06:01 pm GMT)

    I have used Element Gas on many occasions for both installations and servicing.
    I have been more than satisfied with the work undertaken.
    Joe and Rebekah are a great team who provide a truly professional service at a competitive price.
    Thank you both,

  • Alma (Friday, August 18 17 02:56 pm BST)

    Great service, lovely young man, many thanks, definitely recommended by me!

  • Chris Holness (Friday, August 11 17 08:25 pm BST)

    I cannot recommend Element Gas highly enough. Joe has completed several projects at our home, the latest being a complete bathroom refit into a wet room. He is a complete professional, a pleasure to have working in your home and has fantastic attention to detail. You will not be disappointed if you chose Element Gas. We will be contacting him again in the near future to completely overhaul our gas central heating system and boiler. Thanks Joe, Rebekah and your team for your continuing excellent work.

  • Carrie (Monday, April 11 16 11:47 am BST)

    I was very impressed with Joe and Mark, very professional and tidy. Joe could show some of the other companies the right way to run a company. Two of the people I emailed didn't even have the
    courtesy to reply, not even to say they were too busy and, they were on the recommended list! Your company emailed me straight away and Joe came out the next day to price the job which was a very
    fair price. If I know anyone looking, I shall point them in your direction. I am a very happy and (now) warm bunny. Many thanks

  • Lyndon (Wednesday, February 10 16 12:30 pm GMT)

    Hi Joe,

    Thank you very much Joe for you quick and professional service.
    It’s nice to have someone that is reliable and with a friendly manner.
    Nice one mate.
    Lyndon and Jean, Risca

“Excellent service from start to finish.....Admin staff are fab and bent over backwards to accommodate my very specific needs and requirements......Front line staff are fab, punctual,clean,friendly and very knowledgeable. The price quoted was very fair and a lot cheaper than I anticipated.....All in all, I would recommend these guys to everyone, and would use them again in a heartbeat.
Many thanks to all of the ElementGas team :)
~ Sandra, Cardiff

“Have called out these guys on a few occasions to look at boiler, on one occasion it was a very small fault that was very easily rectified - they didn't charge us a penny, and also informed us how to solve the fault if it happened again in future. Will definitely be using them again!” ~ Eleanor, Caerphilly

“Honest, reliable, conscientious and tidy and embraces the latest technology.
Joe fitted a new system and is very conscious of doing a good job...no plastic pipes or push fit connectors :-)
His price was the most competitive and he used the best products and materials.
The system works perfectly.
He encouraged us to have a Nest "smart" thermostat which is a revelation...fun to use and can be used in conjunction with other smart devices such as home security and wireless lighting, allowing control of heating, lights and cameras via a mobile phone as well as from the thermostat itself. I would happily recommend him.”
~ Marcus, Caerphilly

“The plumber that installed my bathroom did a great job and was a pleasure to have working in my home, clean and professional. Recommended!” ~ Mark, Caerphilly

“Honest and with reasonable charges - an excellent service from someone who would not rip you off” ~ Jane, Caerphilly

"Had Nest Learning Thermostat fitted. Great install, professional and detailed"~ Chris, Newport


"The plumber that installed my bathroom did a great job and was a pleasure to have working in my home, clean and professional. Recommended!" ~ Mark, Cardiff


"Honest and with reasonable charges - an excellent service from someone who would not rip you off" ~ Jane, Caerphilly


"Had a complete gas supply and boiler installed. Very happy with the service and price, very friendly and helpful. Would definitely recommend!"~ Kylie, Caerphilly


"Excellent plumber, reasonably priced. Arrived on time, cleaned up after him. I would thoroughly recommend"~ Sharon, Caerphilly


"After a few quotes for a new boiler, we came across Element Gas. A man called Joe came out to give us a quote and we decided to go with this company. He was so pleasant and helpful, very knowledgeable and informative, nothing was too much trouble. Very pleased"~ Scarlet, Cardiff


"Fitted underfloor heating and was excellent. Very professional & polite, would recommend"~ Richard, Caerphilly


"Thank you very much Joe. I highly recommend Element Gas LTD" ~ Belinda, Caerphilly


"Excellent job, new rad fitted. No mess, no hassle. Thank you would recommend!" ~ Tina, Cwmbran


"We had a new boiler fitted by Joe (and his assisstant Rebekah) from Element Gas and I would well recommend this company. Nice clean job and took time to explain the remote control. Which alot of plumbers don't do. Cheers Joe. Great job" ~ Andrew, Caerphilly


"Called on Sunday morning and our boiler was looked within hours. Problem identified, a new part was ordered first thing Monday morning as promised, and fitted on the Tuesday afternoon! No payment required until the job was done. Excellent communication (texts and calls) and on time for both visits, which from experience is rare! Always a gamble who you call, wondering if you can trust someone, but will definately use Element Gas again (though hopefully not too soon, I want our boiler to hold out a while longer yet!)" ~ Ruth, Caerphilly


"Converted my coal central heating system to a gas combi boiler, excellent advice prior and throughout installation. Clean and efficient worker (very neat pipework). Would highly recommend" ~ Julie, Caerphilly


"Top bloke, came out looked at the problem, gave me the solution along with price. Fixed it there and then, that simple" ~ Paul, Newport


"Turned up at the agreed time and kept me well informed at each stage of work" ~ Carol, Cardiff


"Friendly, enthusiastic and knowledgeable. My problem was done in less than 24 hours. Would definitley recommend" ~ Jean, Cardiff


"Quick response in evening and kept me informed of snags and progress" ~ Jim, Cardiff


Print Print | Sitemap Recommend this page Recommend this page
© 2018 Element Gas LTD